hitz.me

Privacy Policy

HITZ WAVE CLOUD SERVICES L.L.C

Effective Date: [Insert Date]

Thank you for choosing hitz.me, the streaming service provided by HITZ WAVE CLOUD SERVICES L.L.C ("we," "us," "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1. General Information

HITZ WAVE CLOUD SERVICES L.L.C operates the streaming service hitz.me (the “Service”) for users worldwide. This Privacy Policy explains what information is collected from visitors and users of our Services and how it is used. By continuing to use our Services, you agree to the terms of this policy.

We may update this Privacy Policy from time to time to comply with changes in legal, regulatory, or operational requirements. We will provide notice when such changes are made in accordance with the law. If you do not accept the updates or changes to this Policy, you should discontinue the use of our Services.

The controller of personal information in relation to this Privacy Policy is HITZ WAVE CLOUD SERVICES L.L.C, Saih Shuaib 3, 13 Dubai, UAE.

2. Information We Collect

  1. Information You Provide Us:
    • Account Information: When you sign up for an account, we collect your name, email address, phone number, and password.
    • User Generated Content: Audio or video recordings and any other content you upload through our Services.
  2. Data We Collect Automatically:
    • Service Usage: Information about your use of the service, such as the content you view, the duration of your sessions, and your preferences.
    • Device Information: Information about the devices you use to access our service, including the device type, operating system, and browser type.
    • Log Data: We collect log information when you use our services, including your IP address, access times, and pages viewed.
    • Cookies: We use cookies to keep track of your local computer settings, such as which account you have logged into and your application-related settings. Essential cookies we use include session tokens, language preferences, and cookie consent.
  3. Third-Party Tools We Use:
    • Google Analytics
    • Yandex Metrica
    • Facebook Pixel

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide and maintain our services.
  • To process your registration and manage your account.
  • To process payments for subscriptions.
  • To personalize your experience and provide content recommendations.
  • To communicate with you about updates, offers, and promotions.
  • To improve our services and develop new features.
  • To monitor and analyze usage and trends.
  • To protect the security and integrity of our services.

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

  1. With Service Providers: We may share information with third-party vendors and service providers who perform services on our behalf, such as payment processing and data analysis.
  2. For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  3. With Your Consent: We may share your information with your consent or at your direction.
  4. Business Transfers: In the event of a corporate sale, merger, reorganization, bankruptcy, or similar event, your information may be part of the transferred assets.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. Payment details are handled by third-party processors (such as Stripe) and we do not store your credit card or banking details.

6. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws different from those of your country. We take appropriate measures to ensure that your personal information remains protected.

7. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Your Data Rights

You have certain rights regarding your personal information, including:

  • Access: You can request access to your personal information and obtain a copy of it.
  • Correction: You can request correction of any inaccurate or incomplete personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal requirements.
  • Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in those communications.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

HITZ WAVE CLOUD SERVICES L.L.C
Saih Shuaib 3, 13 Dubai, UAE
Email: info@hitz.me